Flair

"You must excuse him, he rather rudely forgets how much we want all your money.

Don't worry, he'll be disciplined extra rough later."

- Flair to Fern, talking about Joe

Flair is the manager of the hospital's cafe in Awful Hospital.

Description
Flair is immediately shown to not value her employee(s) at all when she makes her introduction by interrupting Chip's conversation with Fern, apologizing that Chip has issues in the first place and punishing him from stepping out of line. She even goes as far as to offer Fern as much coffee as she wants for free, which is not only cutting from Chip's pay, but knowingly hurting Chip as each cup of coffee hurts him to serve.

Later, after Jay has his core shifted so he becomes Joe, Fern supervises him, showing a slightly different personality and almost a liking to Joe. She also shows that she mainly cares more about getting customers to pay than actually satisfying them. She even describes Fern by saying "That thing's a paying customer!" to her face.

She is not actually hospital staff, and one way in which this shows itself is her ability to perceive Dolphins. However, she does get alarmed when Fern, who is masquerading as temp staff when conversting with Flair, mentions them too. She also praises them for being ruthless and apathetic, and how well they can avoid being perceived by their prey and fade from people's memories. She also shows pleasure with the idea of becoming a Dolphin when Joe brings it up.