Welcome back to Nightmare Enterprises, Triple D!
~ Customer Service to King Dedede.

Customer Service (also known in the 4Kids dub as Frontman or NME Salesguy) is the salesman and spokesperson of Nightmare Enterprises in the Kirby: Right Back at Ya! anime as well as the show's secondary antagonist. He is the one who sells monsters to his company's customers and he has the most important role in the company besides ENeMEe, who is the leader.

He was voiced by Banjō Ginga in the Japanese version, and Dan Green in the English dubbed version.


King Dedede always orders monsters from him in order to get rid of Kirby, but the monsters always fail, and since the monsters are extremely overpriced, Dedede ends up building himself a really huge debt. Customer Service often refuses to send Dedede monsters because he has not paid his bills. He (or possibly ENeMEe) once sent a ghost to his castle to collect money from him in order to pay his debt.

In the original Japanese version, Customer Service is extremely polite, gracious, optimistic and intelligent, but despite that, he never misses a chance to subtly insult his customers. However, in 4Kids's dubbed version, he is a very brash, scheming and manipulative person, and his persuasive speech style is that of a stereotypical used car salesman. He also appears to have a good sense of humor, often using puns and other funny sentences when he speaks.

Customer Service also treats his boss by the name of ENeMEe with great respect and loyalty.


The Customer Service is always seen in the monitor for the monster transporter in Dedede's castle, so he is only seen from chest up. He appears to be a very tall person, but in the final episode it is revealed that he is, in fact, almost as short as Kirby. His facial features are very similar to those of his boss, ENeMEe. His chin is large, he has purple hair with green stripes, and always wears black sunglasses with orange lenses. But in the episode "Abusement Park", he wears red framed, blue lensed sunglasses for unknown reasons. The rest of his attire is always the same (except in the episode "The Kirby Quiz", where he wears an orange kimono).

It is unknown what his eyes are like, since they are always obstructed by his sunglasses. However, the rest of his face is highly expressive, especially the brows. He has a tendency to make gestures with his hands or straighten his sunglasses when he wishes to make a point of something important.

While Kirby, Tiff, and their friends and allies (and King Dedede and Escargoon unexpectedly) come to the final showdown with ENeMEe, they entered his fortress. King Dedede decides to betray Customer Service by performing a sneak attack. Nightmare hypnotizes both Dedede and Escargoon through the former's phone, and kidnaps Tiff to bring her to Customer Service. He later reveals himself as a short businessman, and orders his boss to take Tiff. As revenge, Dedede summoned Chef Kawasaki to feed him a grotesque meal.

After ENeMEe was defeated by Kirby, Customer Service is seen brushing his teeth from that awful meal. After Chief Bookem announced that Nightmare Enterprises is about to blow up, much to Customer Service’s horror, he is last seen fleeing from the scene. Is is unknown what became of Customer Service, it is presumed that he either died when the company exploded or that he somehow managed to escape.



  • "Such a terrible voice! Please stop! I'm about to die! I'm sending Kirby back!" -- The NME Customer Service reacts to Kirby's terrible singing in Abusement Park when the latter does his reprise of the opening theme.
  • When King Dedede and the Salesman discuss how Kirby suddenly became evil:
    • Customer Service: "Well, if it isn't the D-meister! Why the late night call?"
    • King Dedede: "Tell me who's the baddest dude in Dream Land!" (Subtitles: "Terrible! I'm frustrated!")
    • Customer Service: "Is that a trick question?" (Subtitles: "I'm frustrated!")
    • King Dedede: "You're supposed to say it's ME!" (Subtitles: "I'm the evil one!")
    • Customer Service: "I'd agree with that!" (Subtitles: "I'm the evil one!")
    • King Dedede: "But those Cappies think it's Kirby!" (Subtitles: "I don't want to get beaten by Kirby!")
    • Customer Service: "NO! How come!?" (Subtitles: "I don't want to get beaten by Kirby!")
    • King Dedede: "He SMASHED UP CAPPY TOWN!" (Subtitles: "What're you gonna do about it!?")
    • Customer Service: "But Kirby's a good guy!") (Subtitles: "What're you gonna do about it!?")
    • Escargon: "He's tearing Cappy Town on a debris spree!" (Subtitles: "That's enough of the parroting!")
    • Customer Service: [Laughs.] "I'm betting it's that Devil Frog!"


  • In the episode "Dedede's Raw Deal", he was seen eating lunch when Dedede contacted him. However, in the final episode "Fright To The Finish", it is revealed that there is no kitchen in the Command Center.
  • In the last episode of the series, when ENeMEe's Fortress explodes, it is unknown if he survived the explosion. However, in the original Japanese version, he could be heard screaming when the fortress exploded, so he most likely did not in that version.
  • In the game Kirby Mass Attack, Customer Service makes a surprise appearance in Kirby SHMUP mode, along with his company's logo.
  • Because of Customer Service's resemblance to ENeMEe and his knowledge of monsters, some fans think that he may be a monster himself that ENeMEe created to handle the company's sales and advertising.
    • Before the series finale was revealed, some fans even speculated that Customer Service was ENeMEe in disguise.


          Kirby RBY.png: Right Back at Ya! Villains

King Dedede's Army
King Dedede | Escargoon | Waddle Doo | Waddle Dees

Nightmare Enterprises
ENeMeE | NME Salesman | Zako Demon Beasts | Octacon | Dedede Stone | Slice n' Splice | Urameshiya | Susshi | Imohmushii | Yamikage | WolfWrath | Ice Dragon Robot | Monsieur Goan | Hardy | Fire Lion | Cobgoblin | Erasem | Masher | Fridgy | Particle Ghost | Domestic Servant Robot | Flame Feeder | Denjaa | Windwhipper | Togeira | Belly Buster | Teacher Creature | Crab | Sirica | Kirisakin | Max Flexer | Masher 2.0 | MT2 | Delivery Man | SlicerDicer | Ozone Hole Monster | Ebifryer | Crowmon | Fang | Rip | Turbo | Whippy | Demon Frog | Heavy Anaconda | Honker Stomper

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