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Gladysgro appeared as a human dentist, who will do a dental check up on Toby. She actually attempted to torture Toby. Blinky, AAARRRGGHH!!! and Jim came in to save Toby. Since she recognized Jim as a Trollhunter, she attempted to attack him. Jim killed her.
Gladysgro's human appearance is a female with brown hair tied as a big bun. Her troll from appearance is typical for a female troll. Her skin color is light green.
Gladysgro wanted to release Gunmar, so she attempted to torture Toby, so that he will tell her about the bridge.