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|“||Guests! Welcome to The Last Resort! My name is Hellen Gravely, and I am the owner of this hotel. I am absolutely delighted that you decided to accept my invitation. You all must be very tired. Come! Allow me to show you to your rooms. Oh, no need to worry about your luggage! Our exceptional staff will take care of it for you... Ha ha ha... You're our VIPs, after all! We've prepared a first-rate experience for you. All the trappings of luxury! Shall we get going? Mario, Luigi, and Peach's rooms are over here. We've prepared rooms for you Toads as well! I hope you enjoy your stay! I daresay you'll remember it for the rest of your lives! Ha ha ha...||„|
|~ Hellen Gravely|
Hellen Gravely is a character making her debut as the secondary antagonist of Luigi's Mansion 3. She is the undead luxurious and treacherous owner of the Last Resort Hotel and admires King Boo as his right-hand woman. She is the boss of Steward and Chambrea and also the owner of Polterkitty. Hellen resides in the Master Suite serving as the seventeenth boss in the game and Luigi has to fight her for Mario's portrait.
Luigi's Mansion 3
Hellen Gravely's past is largely unknown. A luxurious and likely very wealthy hotel owner, she is presumed to have been running the Last Resort as a spa for very specific clientele, ghosts like herself. Sometime in the past, she became an admirer and fan of King Boo.
Sometime after King Boo's second capture (during Luigi's Mansion: Dark Moon), Hellen invites Luigi, Mario, Peach and three Toads to stay at the Last Resort, where she personally greets them after they check in and shows her guests to their rooms on the fifth floor. Later, as the beautiful illusion cast upon the hotel fades to unveil the building's true appearance, Hellen returns to the fifth floor to meet with Luigi and reveals that she was working alongside King Boo to trap him and his friends inside paintings. Luigi manages to escape capture and eventually discovers that Professor E. Gadd was already imprisoned within the hotel after Hellen fooled him into coming to the Last Resort to acquire his ghost collection.
Hellen continues to monitor Luigi's progress from her office on the fifteenth floor and becomes increasingly infuriated as she watches Luigi rescues his trapped friends one by one until only two remained in captivity. Hellen tries to assure King Boo that they will prevail and just need a little more time. But King Boo is so unimpressed by the performance of the hotels other ghosts that he simply takes Peach's portrait and heads for the rooftop, leaving Hellen dejected. She decides to contact Luigi after he finally makes it to the fifteenth floor to admit she underestimated him and E. Gadd. However, she believes there is still time to earn King Boo's admiration by defeating Luigi herself and dares him to confront her.
As Luigi progresses through the floor, he is able to see a lot of statues, paintings and decorations idolizing King Boo, with most of the paintings including Hellen with the king. This only turns Hellen's normal level of devotion for him into a massive obsession, going as far as having pillows and slippers in her bedroom and even a small figure of him in her office room. With the above said, this also includes the gemstones that are located in the floor which are also little sculptures based on King Boo. Most of the rooms have laser security that can damage Luigi if he comes in contact with them, while also instantly destroying Gooigi if touched, and the hallways also have lasers skimming across the floors during a ghost fight. In a humorous way, the most guarded room of the entire building is Hellen's bathroom which has multiple moving lasers down its paths.
Afterwards, Luigi finds Hellen in her office where she expresses her anger towards him for capturing her staff, ruining her hotel business and imprisoning her beloved Polterkitty. Hellen becomes so angered that she accidentally ends up revealing her true hideous appearance to Luigi, who jumps back of fear. She points him responsible for King Boo's disappointment towards her when he escaped back from King Boo in the beginning. She then looks at her pointing arm and realizes she removed her makeup in her rage. Hellen quickly puts makeup back and returns to her beautiful form, not without telling Luigi that she will have him trapped in a painting and have King Boo's trust on her back again. She then snaps her fingers, closing the vault of the room and activating the rooms security system before engaging Luigi in battle.
Hellen uses laser walls to slow her opponent down and take advantage of his limited space, but Luigi works together with Gooigi to get around the hazards until they manage to defeat Hellen Gravely by vacuuming her into the Poltergust G-00. She actually goes with dignity, signalling for Luigi to wait a few seconds so she can reapply her makeup, and once she does, gives him a "thumbs up" signalling him to finish it. Hellen is last seen during the games end credits inside her containment chamber next to King Boo, as she continues to admire him.
Hellen appears as a slim woman, when she was disguised as a human being in the beginning. She wore sunglasses in the introduction to hide her glowing yellow eyes. She wears white/blue dress with a blue stripe going from her left hip to her left thigh. In addition, her dress touches the floor. Her hair is shaped as a beehive, with a white stripe on the side. She also wears a fear scarf and a lot of makeup to hide her true appearance. Without her makeup, Hellen looks much older with glowing red eyes and long crooked facial features. Her beehive hairdo also falls apart and droops down from her head.
Hellen Gravely is a huge admirer of King Boo and her reasons for trapping Luigi and his allies was to convince him she could be a big help to his plans, becoming sad when he dejected after many failed attempts of the ghosts to capture Luigi. She has shown to be manipulative, by disguising herself and her employees as innocent hotel workers and passing off the Last Resort as a luxurious golden paradise. She's also shown to be very intolerant to failure, as seen when Luigi succeeded in rescuing one of the Toads, she immediately scolded her staff to stop him.
Aside from King Boo, she also adores her pet Polterkitty, as seen in one of the cutscenes where she rests on Hellen's lap and the latter caresses her, going as far as expressing her fury when Luigi captured her. Hellen also likes maintaining her appearance using makeup and becomes angered and afraid whenever her true appearance is revealed as seen when she reapplied makeup after her breakdown at Luigi in her office. Despite treating her staff poorly, Hellen cares about running her hotel business and becomes infuriated at Luigi when he captured the remaining of her staff.
- Hellen's first and last name are deprived from "hell" and "grave".
- Hellen Gravely is not the first ghost in the Luigi's Mansion series to play a major role in King Boo's operations. Vincent Van Gore created many of the ghosts which served as the backbone of King Boo's forces in the first game (and its 3DS remake).
- Coincidentally, they both star as the penultimate boss of their respective games.
- However, Hellen's obsession to have King Boo's approval and being able to fight by herself made her more dangerous than Van Gore himself, who mostly depended on the ghosts he created to destroy Luigi.
- During the opening of Luigi's Mansion 3, only Hellen's hair and clothes appear in the elevator mirror, not her face. This is in stark contrast to other ghosts in the hotel, who appear visible in mirrors.
- While Luigi is in the Master Suite, he finds makeup cases and even a broken vanity mirror in her bedroom. This serves as foreshadowing of Hellen's true appearance which also explains that she possibly broke the mirror in a fit of rage.
- Without her mascara, Hellen resembles very closely Cruella De Vil from The Hundred and One Dalmatians.
- Her name in other translations also have different puns and references such as:
- Spanish (NoE): Vilma du Tel, which is a pun between the words "Vil" that means "vile" or "despicable" in Spanish, and "Du Tel" which sounds similar to "Hotel". It might also be a reference to the aforementioned Cruella de Vil, to whom she bears a physical resemblance.
- German: Sarah Shreck, with Shreck being a possible reference to Max Schreck, who played Count Orlok in the German film Nosferatu.
- Italian: Malberta Crisantemi, with "Malberta" is a portmanteau of Italian "male" (evil) and "Alberta"; "Crisantemi" refers to the chrysantemum, a flower used in Europe to commemorate the deads in All Souls' Day
- Chinese: Jiǎsùyán, which means "Fake nature face", which foreshadows Hellen's true nature in the game and also her true form.
Luigi's Mansion: Dark Moon
Luigi's Mansion 3