Miss Hendra is the antagnoist from Smart Guy episode 3.09: "Get A Job."
She was portrayed by Janice Kent.
Miss Hendra is Yvette and Nina's boss at a Stylo store at a local mall, but she is revealed to have racist tendencies when she instructs Nina to closely watch an African-American customer. After being informed of this, Yvette confronts Miss Hendra, who claims that most of the shoplifting crimes at her store have been committed by people who are "urban," which leads Yvette to show her the error of her ways.
To that end, Yvette shows video of Miss Hendra's racial profiling: she recorded Miss Hendra following Yvette's friend Mo around while Mackey (a Caucasian person) does the actual "shoplifting" behind her back. Unfortunately, Miss Hendra refuses to accept this and fires Yvette on the spot, stating that she had 19 years of retail experience to justify her racist viewpoints.
At the episode's end, Miss Hendra hounds yet another African-American customer, who actually turns out to be W.J. Reese, the founder and owner of Stylo himself. Apparently, Yvette has a filed a complaint to Reese, who intends to resolve this by personally confronting Miss Hendra in a matter of company policy. Reese sternly orders Miss Hendra to follow him outside so that he can reprimand her for her racist actions, much to Miss Hendra's dismay.
It is unknown what happened to Miss Hendra afterwards; either she was forced to oblige to Reese's orders never to express her racist tendencies to customers again or was fired from her job.