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Norma Bates is the overarching antagonist in the Psycho novel and film series. She is the abusive mother of Norman Bates, and would influence her son's development into a serial killer.

Virginia Gregg, Paul Jasmin, and Jeanette Nolan were the uncredited voices of "Mother" inside Norman's head in Psycho, used interchangeably except for the last speech, which was performed by Gregg. Olivia Hussey plays the character in flashback segments in Psycho IV: The Beginning.


In Bloch's novel, Norma is depicted as a religious fanatic who raises Norman with cruelty, refusing to let him have a life outside of her, and preaching to him that sex is sinful and that all women (except herself) are whores. It is also implied that their relationship may be incestuous.

When she takes a lover, Norman becomes insanely jealous and kills her and her boyfriend with strychnine; he then preserves her corpse and assumes her personality to pretend she is still alive, and avoid the guilt of killing her. As "Mother", he dresses in her clothes and talks to himself in her voice. "Mother" is as jealous and possessive as Norma had been in life, and kills any woman whom Norman has feelings for.


Norma Bates (nee Spool) married John Bates in the 1940s, and lived with him in Fairvale, California. They had one child together, whom they named Norman. When Norman was five years old, John was stung to death by a swarm of bees. In Psycho II and III, Norma's sister Emma Spool killed him, while in the original novel, John simply left the family.

Norman recalled in his conversation with talk show host Fran Ambrose that whilst they attended John's wake, she tickled him as they sat in the church, causing him to laugh. She immediately chastised him for his laughter, despite being the direct cause of it.

This behavior would continue as Norman grew into a young man, with the relationship becoming sexualized to the point where simple mother-son play would result in her sexually stimulating him, then punishing him for developing an erection. As Norman started to become interested in girls, she imposed a strict belief system on him which had him believe that all women, apart from her, were whores and should be punished for being promiscuous.

She would become very jealous if Norman interacted with girls, even blowing up into a rage when she found a pornographic magazine in his bedroom. When Norman was in his teens, Norma became romantically involved with Chet Rudolph (Joe Considen in the original novel), and was not shy about her sexual activity with him around the house.

Chet himself repeatedly discussed his sex life with Norma in front of Norman, and was egotistical, chauvinistic and pig-headed. Norman quickly grew to dislike Chet and became extremely jealous of his relationship with Norma. After Norma married Chet, they built and invested in a motel which they built close to the house.

During a conversation with Norman whilst out in the yard hanging some laundry, Norma expressed her hatred for Norman and told him that he was a mistake and should never have been born. This was the end for Norman, who decided he could no longer tolerate her abuse.


After a night of having sex with Chet, Norma was surprised to find Norman had made them both two iced teas. After consuming the drinks, Chet began to convulse, shortly followed by Norma. Chet instantly surmised that Norman had poisoned them, and he was correct, as the drinks were laced with arsenic. Despite suffering the agony of arsenic poisoning, Chet found the strength to attack Norman, and after a short struggle and scuffle, fell down the stairs to his supposed death. Norma would cheer Chet on as the poison took effect on her and confronted her son on the stairs though she fell down.

Norman would soon drag the two bodies to the basement, there he'd put Norma in her rocking chair where she weakly regained consciousness and glared at her son before she finally died. Chet would then attack Norman but he succumbed to the effects of the poison and died on the basement floor. Norman would then cover their deaths with a fake suicide note that made it look Norma killed both herself and her lover.


In the first film, Marion Crane hears Norman arguing with what sounds like an elderly woman, screaming at him for allowing a "cheap, erotic" woman into the house. Norman explains to Marion that his mother is mentally ill, and relates the death of his father and her lover, but becomes angry when Marion gently suggests that he institutionalize her. Moments later, a figure implied to be Norman's mother surprises Marion in the shower and stabs her to death. This same figure also kills private detective Milton Arbogast, who is investigating Marion's disappearance.

We are led to believe that Norma is the killer until the film's climax, when Marion's sister Lila finds her desiccated corpse in Norman's fruit cellar. Norman then charges in dressed as Norma, brandishing a knife, but Marion's boyfriend Sam Loomis tackles and subdues him. After Norman is institutionalized, "Mother" takes complete control of Norman's mind, resolving to make her jailers believe that she "wouldn't even harm a fly".

Psycho II/Psycho III

Norman is released from the institution twenty-three years later, seemingly cured; he soon begins to receive strange, unexplained notes from "Mother", which causes him to lose his grip on sanity. Norman's psychiatrist Dr. Raymond tries to prove to him Norma is truly dead by unearthing her corpse. During a psychotic episode, Norman hears her voice over the telephone and becomes convinced that she has come back to haunt him. Meanwhile, several people, including Dr. Raymond and Marion's sister Lila, are found murdered, casting suspicion on Norman.

In the end, however, it is revealed that the communications from "Mother" are part of a ruse by Lila Crane and her daughter Mary to drive Norman insane again, and the murders were committed by Emma Spool, who tells Norman she is his real mother. He kills her and assumes the "Mother" personality once again, which leads to the revelations of Psycho III about Norman's true parentage.

Bates Motel

Main article: Norma Bates (Bates Motel)


Don't you have any respect for the dead?!
~ Norma slapping her son Norman for laughing despite her being the cause of his laughter by tickling him.
Norman, come over here!
~ Norma calling for Norman when she's scared of a thunderstorm.
No, not with those wet clothes! You'll catch a cold. Take them off.
~ Norma asking Norman to remove his wet clothes before consoling her.
Now hold me!
~ Norma asking Norman to hold her as he comforts her during a thunderstorm.
What's the matter with you? What's wrong?
~ Norma questioning Norman's rejection of her due to his becoming aroused by her.
Norman? Norman!
~ Norma calling for Norman as he exits her room and runs to his room.
It's a wonder you don't have one hundred exotic diseases in this place!
~ Norma questioning the state of Norman's room during the thunderstorm.
A lot like you'd care! Sometimes I think you'd loathe me!
~ Norma rebuffing Norman when asked to go back to sleep and calls him out on his running away from her.
What is this?!
~ Norma's horrified and angry reaction upon discovering a pornographic magazine in Norman's room.
You dirty little pig! Take that right out to the garbage!
~ Norma in her anger towards Norman upon discovering the pornographic magazine he keeps in his room.
No, you go as you are! Maybe some of the rain will wash some of this filth off of you!!
~ Norma ordering Norman to dispose of his pornography and forces him to go outside in the rain in just his underwear.
Pig! Dirty pig! Dirty as whole whore-mongering sex!
~ Norma yelling hysterically, calling Norman out for his hidden pornography while he disposes of the magazine.
Someday, you're going to wish I had been more firmer with you.
~ Norma teaching Norman a lesson as she covers him with a raincoat.
I'm going to die from this heat! You'll wish you'd be nice to me.
~ Norma bemoaning to Norman about the summer heat while joking to her son.
With your fingers. Unless my skin disgusts you, does it?
~ Norma telling her son where to apply flower water to keep cool then questions his rejection of her out of insecurity.
Silly boy, spilling mommy's orange flower water! WICKED WICKED BOY!
~ Norma engaging Norman into mother-child play by throwing him to the floor and tickling him uncontrollably.
Get off me! You're going to forget that nasty thing of yours!
~ Norma's furious reaction to Norman developing an erection whilst on top of her during their embrace.
You're going to forget you even HAVE one of those things! You understand me, boy!?
~ Norma emasculating Norman, as she forcefully him puts a dress on him to wear it.
There, see?! Look at yourself, boy! Ha! GIRL! Yes, girl! Mama's little girl!
~ Norma to Norman as she forcefully dresses him as a girl and locks him in the closet as punishment.
He's going to live here... in MY house!
~ Norma to Norman about her relationship with Chet Rudolph.
You're dead! You hear me, boy? You're DEAD!
~ Norma to Norman as she realizes too late that she's been poisoned.



  • The scene of Psycho where Norma Bates is finally revealed to have been dead and that it was Norman Bates the true killer is considered one of the most scary and iconic plot twists in film history.
  • Norma was thought to be based on Augusta Gein, the mother of murderer Ed Gein, who was also thought to be the inspiration for Norman, but it was actually revealed that Robert Boch, the author of Psycho, didn't become aware of Gein's crimes long after he'd been writing Psycho, making for a fairly creepy coincidence.


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