She was portrayed by Rebecca Mader, who was known for portraying Zelena in Once Upon a Time.
The Sweat Shop Agent was involved in Killian's plan to overthrow President Ellis of the United States. As part of her assignment, she posed herself as a sweat shop worker in a factory in Pakistan as she awaits the arrival of Colonel James Rhodes in his Iron Patriot suit.
When Rhodes arrived to the factory, he assumed that one of the workers is the spy, but none of them are too happy about this. Rhodes eventually allowed the women to leave, with the exception of the Sweat Shop Agent, who revealed herself to him by using her hand (filled with Extremis) to disable the Iron Patriot armor. Having incapacitated Rhodes, the Sweat Shop Agent phones Eric Savin about her success of getting the Iron Patriot Armor.
It is unknown what happened to the Sweat Shop Agent following the deaths of Killian and his forces.